FAQ's & Terms of Sale
PAYMENT : Methods
Credit Card: Visa, MasterCard, or American Express; Check; Open Account
Download Credit Application
PAYMENT : Sales Tax/Exemption
Sunburst Bottle is legally obligated to collect taxes on all shipments to Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Jersey, New York, Nevada, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia and Wisconsin shipments.
For resale tax exemption, Resale Certificates must be faxed to 800.423.7545 when order is placed.
Charity, religious, educational or government agencies must fax proof of exemption to 800.423.7545.
SHIPPING : Charges
Orders with merchandise totaling less than $200 ship Pre-Paid, and charges are added directly to your invoice. These charges are based on packaging, shipping weight (product weight & dimension weight), destination address and method of shipment. In some instances, we may be able to save you money on motor freight by using brokers - contact Customer Service at 877.925.4500 to learn more.
SHIPPING : International
Please read our International Order policy. Buyer is responsible for all taxes, duties, tariffs and customs laws in destination country.
SHIPPING : Drop/Blind Shipments
We can drop ship & send blind shipments upon request. Please indicate your request in the comment section of your online order or mention your request to a customer service associate when ordering by phone.
PRIVACY/SECURITY : Secure Ordering
Our website is secured through SSL encryption. We offer 256-bit SSL encryption, which encrypts your personal and credit card information as it is transferred over the Internet.
CONTACT INFO : Phone/Fax numbers
General Office Address:
Corporate Center II
4200 Commerce Court, Suite 206
Lisle, IL 60532
Division of Freund Container & Supply
36690 Treasury Center
Chicago, IL 60694-6600
Sparks, NV 89431
Streator, IL 61364